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Notifications must have one or more email templates associated with them. To create a new email template, follow these steps:
- Go to Settings | System | Email Templates;
- The list of email templates will appear;
- Click on Create.
In the body of the email, you can add tags that will be replaced by the corresponding value at the time of sending.
Assets
| Tag | Value |
| %%Asset.Type%% | Asset type: equipment / tool /location / route The above value must respect the language of the user/model |
| %%Asset.Key%% | Equipment / tool / location / Route (key) |
| %%Asset.Description%% | Equipment / tool / location / Route (description) |
| %%Asset.Location%% | Equipment / tool - location |
| %%Asset.ParentLocation%% | Location - parent location Equipment / tool - location parent location |
| %%Asset.Brand%% | Equipment / tool / route - brand |
| %%Asset.Model%% | Equipment / tool / route - model |
| %%Asset.Family%% | Equipment / tool / route - family |
| %%Asset.LocationFunction%% | Location / route - location function |
| %%Asset.Series%% | Equipment / tool - serial no. |
| %%Location.StreetName%% | Location - street |
| %%Location.StreetNumber%% | Location - port number |
| %%Location.PostalZone%% | Location - postal area |
| %%Location.City%% | Location - city |
| %%Location.Country%% | Location - country |
| %%Location.Phone%% | Location - telephone |
| %%Location.MobilePhone%% | Location - mobile |
| %%Location.Latitud%% | Location - latitude |
| %%Location.Longitud%% | Location - longitude |
Requests
| Tag | Value |
| %%Request.Key%% | Request (key) |
| %%Request.Description%% | Request (description) |
| %%Request.Date%% | Date |
| %%Request.Type%% | Request type |
| %%Request.Priority%% | Priority level |
| %%Request.Reason%% | Request reason |
| %%Request.State%% | State |
| %%Request.Requester%% | Requester |
| %%Request.Remarks%% | Remarks |
Work Orders
| Tag | Value |
| %%WorkOrder.Key%% | Work order (key) |
| %%WorkOrder.Description%% | Work order (description) |
| %%WorkOrder.Date%% | Date |
| %%WorkOrder.ExpectedDate%% | Expected date |
| %%WorkOrder.Workshop%% | Workshop |
| %%WorkOrder.Type%% | Work order type |
| %%WorkOrder.Priority%% | Priority level |
| %%WorkOrder.State%% | State |
| %%WorkOrder.Remarks%% | Remarks |
Preventive Maintenance
| Tag | Value |
| %%PreventiveMaintenance.Key%% | Preventive (key) |
| %%PreventiveMaintenance.Description%% | Preventive (description) |
| %%PreventiveMaintenance.Date%% | Preventive - creation date |
| %%PreventiveMaintenance.Workshop%% | Preventive - workshop |
| %%PreventiveMaintenance.Type%% | Preventive - WO type |
| %%PreventiveMaintenance.Priority%% | Preventive - Priority Level |
| %%PreventiveMaintenance.Remarks%% | Preventive – remarks |
Preventive Maintenance Events
| Tag | Value |
| %%Event.Event%% | Preventive event |
| %%Event.ExpectedDate%% | Estimated date |
| %%Event.MaintenancePlan%% | Maintenance plan |
| %%Event.WorkOrder%% | Work order |
Work order assignments
| Tag | Value |
| %%Assignment.Plan%% | Maintenance plan |
| %%Assignment.PlanDescription%% | Plan description |
| %%Assignment.Task%% | Task key - plan or additional |
| %%Assignment.TaskDescription%% | Task description - plan or additional |
| %%Assignment.Assigner%% | Who assigns the work order |
| %%Assignment.AssignedTo%% | Who is assigned the work order |
| %%Assignment.Duration%% | Duration - sum of plan tasks or task duration |
Meter Values
| Tag | Valor |
| %%Meter.Key%% | Meter key |
| %%Meter.Description%% | Meter description |
| %%Meter.Unit%% | Unit meter |
| %%MeterValue.Reading%% | Meter reading value that triggered the notification |
| %%MeterValue.Increment%% | Meter increment value that triggered the notification |
| %%MeterValue.Cumulative%% | Cumulative counter value |
| %%MeterValue.Date%% | Meter value date |
| %%MeterValue.Remarks%% | Remarks |
| %%MeterValue.Origin%% | Origin value |
Monitoring Values
| Tag | Valor |
| %%Monitoring.Key%% | Monitoring key |
| %%Monitoring.Description%% | Monitoring description |
| %%Monitoring.Unit%% | Monitoring unit |
| %%Monitoring.UpperAction%% | Upper action limit |
| %%Monitoring.UpperWarning%% | Warning upper limit |
| %%Monitoring.UpperTrigger%% | Number of events that trigger warning/action (top) |
| %%Monitoring.LowerWarning%% | lower warning limit |
| %%Monitoring.LowerAction%% | Lower action limit |
| %%Monitoring.LowerTrigger%% | Number of events that trigger warning/action (lower) |
| %%MonitoringValue.Key%% | Monitoring value key |
| %%MonitoringValue.Value%% | Monitoring value that triggered the notification |
| %%MonitoringValue.Date%% | Date value |
| %%MonitoringValue.Remarks%% | Remarks amount |
| %%MonitoringValue.Origin%% | Origin value |
Parts and Inventory
| Tag | Value |
| %%Part.Key%% | Part key |
| %%Part.Description%% | Part description |
| %%Part.MinStock%% | Part minimum stock |
| %%Part.MaxStock%% | Part maximum stock |
| %%Part.BaseUnit%% | Part base unit description |
| %%PartIssue.Key%% | Stock issue key |
| %%PartIssue.Description%% | Stock issue description |
| %%PartIssue.DocumentType%% | Stock issue document type description |
| %%PartIssue.Warehouse%% | Stock issue warehouse description |
| %%PartIssue.Date%% | Stock issue date |
Messages
| Tag | Value |
| %%FollowUp.Content%% | Message content |
| %%FollowUp.Summary%% | Message content - first 100 characters |
| %%FollowUp.Date%% | Message creation date |
| %%FollowUp.Sender%% | Name of the message author |
Requisitions
| Tag | Value |
| %%Requisition.Key%% | Requisition key |
| %%Requisition.Description%% | Requisition description |
| %%Requisition.Date%% | Requisition date |
| %%Requisition.Type%% | Requisition type |
| %%Requisition.RequestedBy%% | Requested by |
| %%Requisition.State%% | Requisition state |
| %%Requisition.Remarks%% | Requisition remark |
Generic
| Tag | Value |
| %%User.Name%% | Username |
| %%User.Email%% | User's email |
Contracts
| Tag | Valor |
| %%Contract.Key%% | Contract key |
| %%Contract.Description%% | Contract description |
| %%Contract.ContractType%% | Description of the type of contract |
| %%Contract.Currency%% | Currency description |
| %%Contract.Customer%% | Client's name |
| %%Contract.Date%% | Contract date |
| %%Contract.Company%% | Company name |
| %%Contract.EndDate%% | Contract end date |
| %%Contract.ExternalReference%% | External contract reference |
| %%Contract.GlobalValue%% | Contract value |
| %%Contract.NotificationDate%% | Notification date |
| %%Contract.PersonInCharge%% | Employee's name |
| %%Contract.Remarks%% | Contract remarks |
| %%Contract.State%% | State description |
| %%Contract.StartDate%% | Contract start date |
| %%Contract.Supplier%% | Supplier name |