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How to check the Request Management list?

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The Administrator and Work Manager can check requests using the list available in Work | Request Management.

This list is available to users with Administrator or Work Manager profiles and allows access to the details screen for each request.

In this list, the following filters can be applied:

  • Date: search for requests created during a specific period;
  • States: search for the states of an request;
  • Request Type: search by request type;
  • Asset: search for the assets in an request;
  • Priority levels: search based on the priority level of a request.

Note: for the Work Manager profile, only requests that meet one of the following conditions will be visible:

  • The request type does not have a default workshop defined;
  • The request type has a default workshop defined in which the user is the manager.
Requests are listed in descending order by request date.