How to set up the contract workflow?

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In contracts, you can change the state flow so that it matches the organization's way of working.


View the default workflow

By default, the contract workflow has the following states:

State

Notes

New

Initial state

Approved

Canceled

Final state

Closed

Final state


Change the workflow

To create a state or change the settings of an existing state, follow these steps:

  1. Go to Settings | Contracts | Workflow;

  2. In the list of states, click on Create to create a state, or select the desired state to change its settings;

  3. In the General tab, fill in the state details:

    • State;

    • Description (required);

    • Localized Description;

    • Color: select the state color. The initial value is Gray;

    • Entity (required): select CONTRACTSTATES.CONTRACTSCORE;

    • Is Initial State: by default, entities are created in the state defined as initial;

    • Is Final State: defines the end of the entity's state flow, so it cannot have transitions to other states;

    • Is Locked For Changes;

    • Transitions section: in each row, fill in the Target Entity State and Need Justification columns;

  4. In the Contract tab, in the Configuration section, configure the Canceled option: if active, items in the configured state are considered “trash”;

  5. Click on:

    • Save and New, to save the state and start a new record;

    • Save, in the arrow next to the Save and New button, to save only the state.

When creating and editing states, the following rules apply:

  • There must be one initial state and one final state for each entity;

  • To fill in the remaining description languages, edit the state with a user who has the language configured in their profile.