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On Cegid Valuekeep there are calculation operations that are performed in the background in order to not interfere with the user daily work.
In Settings | Work | Background Services, you can configure the following operations:
- KPIs: Operation responsible for performing the calculation of asset indicators.
- Down Time: Operation responsible for making the assets available when the down time is finished and the down time has no associated work order.
- Preventive Maintenance: Operation responsible for rescheduling the preventive maintenance events.
- Automatic closing: Operation responsible for placing the requests or work orders on the final state. For this operation to be executed, the following fields must be filled in:
- Close Requests After (days) - number of days to wait before the requests are placed on the final state. The requests must be in a state previous to the final state, at least this number of days, in order for the state to be changed by the service.
- Close Work Orders After (days) - number of days to wait before the work orders are placed on the final state. The work orders must be in a state previous to the final state, at least this number of days, in order for the state to be changed by the service.
When there is more than one final state on the state transitions, the service Automatic Closing transitions the requests and/or work orders to the first non-canceled End state configured in the transition. If this does not exist, the automatic closing operation will not perform any closing of the requests and/or work orders.
The Automatic Closing of requests and work orders has a maximum of 20 records per hour, is a priority to close the 20 records with the date older transition.