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Some Cegid Valuekeep calculation operations are performed in the background, so they do not interfere with daily work.
To configure the background services, follow these steps:
Go to Settings | Work | Background Services;
In the list of configurations, click on Create to create a configuration, or select an existing configuration to edit it;
For an existing configuration, click on Edit;
Configure the options of the KPIs, Up Time, Preventive Maintenance and Automatic Closing services;
Click on Save.
Configure the services
The screen has a section for each service. Each section shows the next execution date and the last execution log:
KPIs
Operation responsible for calculating the asset indicators, with the Enable MTTR option.
Up Time
Operation responsible for making assets available when the unavailability date has ended and the unavailability has no associated work order, with the Enable Up Time option.
Preventive Maintenance
Operation responsible for the rescheduling of preventive maintenance events, with the Enable Events Rescheduling option.
Automatic Closing
Operation responsible for moving requests or work orders to the Final state, with the Enable Closing Requests and Enable Closing Work Orders options. For this operation to run, you must fill in the following fields:
Close Requests After (days): number of days to wait before requests move to the Final state. For the state to be changed by the service, requests must have been in a state prior to Final for at least that number of days;
Close Work Orders After (days): number of days to wait before work orders move to the Final state. For the state to be changed by the service, work orders must have been in a state prior to Final for at least that number of days.
If there is more than one Final state in the state transitions, the service moves requests and work orders to the first non-canceled Final state configured in the transition. If there is none, the service does not close any request or work order.
Automatic closing of requests and work orders has a maximum of 20 records per hour. Closing the 20 records with the oldest transition date takes priority.