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Failure symptoms are associated with causes, and causes with actions.
Create failure symptoms
To create a failure symptom, follow these steps:
Go to Settings | Work | Symptoms, Causes and Action;
In the list of symptoms, causes and actions, click on Create;
On the creation screen, fill in the failure symptom details:
Failure Symptom;
Description (required);
Failure Causes section: search for and select the cause in each row, without repeating any. If more rows are needed, click on the + icon;
Remarks;
Click on:
Save and New, to save the symptom and start a new record;
Save, in the arrow next to the Save and New button, to save only the symptom.
Create a failure cause
If the cause you need does not exist in the list of causes, you can create it without leaving the symptom screen. To do so, follow these steps:
In the Failure Causes section, type in a row of the Failure Cause column;
Click on Add;
In the Create Failure Cause window, fill in the cause details:
Failure Cause;
Description;
Failure Actions section: search for and select the action in each row, without repeating any. If more rows are needed, click on the + icon;
Remarks;
Click on Save and Return to go back to the symptom screen;
Click on:
Save and New, to save the symptom and start a new record;
Save, in the arrow next to the Save and New button, to save only the symptom.
Associate actions with a failure cause
Each failure cause has associated actions. To associate actions with a cause, in the Create Failure Cause window, follow these steps:
In the Failure Actions section, click on a row of the Failure Action column;
Search for and select the desired action, without repeating any;
If more rows are needed, click on the + icon;
Click on Save and Return to go back to the symptom screen;
Click on:
Save and New, to save the symptom and start a new record;
Save, in the arrow next to the Save and New button, to save only the symptom.