How to configure mobile extensibility in the backoffice?

View the extensibility rules

In mobile extensibility, the following rules apply:

• Extensibility only applies to custom attributes in work orders;

• Attributes cannot be edited in the mobile app;

• Only the following attribute types are allowed:

  • ShortText;

  • Text;

  • LongText;

  • Memo;

  • Phone; URL;

  • Email;

  • Boolean;

  • Number;

  • Decimal;

  • Percentage;

  • Date;

  • DateTime;

  • Entity Search.

Configure extensibility

To configure mobile extensibility, follow these steps:

1. Go to Settings | General | Companies;

2. Create a company or select an existing one;

3. Enable custom attributes:

   • When creating a company, first click on the + icon, next to the General tab, and select the Settings extension;

   • For an existing company, click on Edit. In the Settings tab, in the Technician CMMS section, select the Enable Custom Attributes option.

4. Click on Save.

View the unsupported features

• Editing custom attributes in the New Work Order option;

• Validation rules;

• Default value assignment: value from another attribute and another attribute value;

• Autocomplete type field;

• Enumerable and money attribute types;

• Custom attributes classified as required.