How to set up sales documents for compensation in credit/reversal?

To correct documents already created, it is possible to use the document correction feature, by selecting the desired correction reason. When creating this type of document, the ERP allows to generate clearing documents automatically to settle the credited value.

Documents correction

The documents correction consists on the creation of a document of contrary nature (credit) or not (debit) to what you wish to correct, by representing a way of correcting documents already created, since it is not possible to delete them.

To perform the correction of several documents, follow these steps:

1. Access [Marketing & Sales / Purchases] | [Sales / Purchases] | Reversal. Alternatively, you can edit the document being corrected and select the context option Reversal;
2. Select the document and the entity regarding the document being reversed; Note: When accessing this window, from the edition of the document being corrected, these fields should already be selected;
3. Redefine the search interval, if necessary;
4. Click Update;
5. Set the document and the document entry dates;
6. Introduce useful information for the operation in the remarks (optional);
7. Identify the type of reversal to perform: Credit or Debit;
8. Select the documents being reversed;
9. Define the reason for each document being reversed;
10. Double click on the document row (optional) and on the presented grid, it is possible to change the desired value;
11. Click Confirm;
12. Finally, click Save.

The following table presents the description for the several columns present on the Reversal area:

If the original document's series and the series of the document to be created in the reversal have different configurations in terms of VAT, the system displays a warning message. You choose whether to continue or not with the reversal operation. If it continues, the system will ensure that the total of the document created in the reversal is equal to the original document total.

Reasons for Correction

If the selected reason has the option Create New Document active, on the "Reasons for Correction" table, it is possible to generate a new document consisting by rows defined with this reason.

On the other hand, the option Move registered quantities by the source documents allows you to correct quantities in the document correction operation with connection to stocks that have been created from the transformation/conversion of other documents.

After this operation, the corrected documents and the original ones are blocked for editing.

When a correction/reversal document is created without the reversal/conversion/transformation mechanisms, that is, when the document is created manually on the editor, it is necessary to fill in the fields Original Doc. Type , Original Doc. Series, Original Doc. Number, as well as fill in the corresponding correction/reversal Reason on the Transaction tab.

Compensation documents

When creating correction documents, it is possible to set that they generate automatic compensation documents to settle the credited value.

To setup a sales document to automatically generate compensation documents, follow these steps:

1. Access Marketing & Sales | Sales | Resources | Tables | Sales Document;
2. Select the document you wish to set up or create a new document;
3. Activate the option Correction/Reversal Document;
4. Specify the credit correction document;
5. Select the option Performs Automatic Compensation and specify the compensation document being generated;
6. Finally, click Save.