---
title: "How to view and change the state mapping in Work Management?"
slug: "como-mapear-os-estados-das-ordens-de-trabalho-no-hub-de-trabalho"
tags: ["Settings"]
updated: 2026-11-10T10:07:16Z
published: 2026-11-10T10:07:16Z
canonical: "help.ila.cegid.com/como-mapear-os-estados-das-ordens-de-trabalho-no-hub-de-trabalho"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ila.cegid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to view and change the state mapping in Work Management?

The success of Work Management depends on a clear mapping between **work order states** and **Work Management columns**.

A correct state mapping allows you to:

- Reflect the **real life cycle** of maintenance interventions;
- Keep the team aligned on task progress;
- Automate **state transitions**, when appropriate;
- Avoid **duplications** or **losses** of work orders.

Cegid Valuekeep provides, out of the box, a suggested mapping between work order states and Work Management columns:

| Work Management column | Work order states |
| --- | --- |
| To Do | Initial state of the work order. |
| In progress | In Progress, Suspended. |
| Done | Completed, Closed. |

Work orders in the **Canceled** state are not mapped to any column and therefore do not appear in Work Management.

---

## Change the state mapping

The default mapping can be changed at any time to reflect your organization's workflow. To do so, follow these steps:

1. Go to **Settings | Work | Workflow**;
2. Select the state you want to configure and click on **Edit**;
3. Open the **Work Order** tab;
4. In the **Work Management** section, in **Work Management Column**, select the column in which you want the state to be displayed;
5. Click on **Save**.

> [!WARNING]
> When you select the **None** option, work orders in that state are no longer displayed in Work Management, as happens by default with the Canceled state.