---
title: "How to allow a Technician App user to log in on another device?"
slug: "1773154341"
tags: ["Technicians"]
updated: 2026-07-22T14:46:24Z
published: 2026-07-22T14:46:45Z
canonical: "help.ila.cegid.com/1773154341"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ila.cegid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to allow a Technician App user to log in on another device?

- [x] PT
- [x] ES

---

To ensure that the same user is not logged in simultaneously on different devices, there is a user control mechanism in the **Technician App**.

Whenever a user logs into the **Technician** App, the **Authenticated in the Technician App** field becomes **active**. Until the user logs out, **it is not possible to log in as the same user on another device**.

When the user logs out of the **Technician** App, the **Authenticated in the Technician App** field becomes **inactive**.

Through the backoffice, it is possible to set the **Authenticated in the Technician App** field to **inactive**. However, this operation can only be performed by users with an **administrator profile**.

**Note**: It is not possible to change the value of the **Authenticated in the Technician App** field to **inactive** via the **Web API**.