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To change a WO's status, follow these steps:
- On the dashboard, click on Report Work or select My Work on the menu;
- Select the WO you want to change;
- Select the status;
- Select the status you want to switch the WO to.
In the state transition, you must consider that:
- You can remove the transitions performed. Thus, before synchronizing, click on the arrow to the right of the status:
- If the statuses transition performed requires a justification, you should insert the corresponding justification. Here, the fields Justification (automatically filled in if there is a default justification), Justification Type (automatically filled in if there is a default justification type) are available. This field is only available if you choose the transition's justification) and Notes (free text) You can fill in all the fields, but only the Justification field or the Notes field must be filled in;
- If the chosen status is one which initiates downtime and the work order's "Operation Status field is filled in as a downtime status, you should indicate whether you want the downtime to be applied to all the WO's asset children as well.
- If the chosen status is one which no longer has any possible transitions, it will no longer be possible to access the statuses list.
If the WO status is configured to Start Timer, when the WO switches to that status, it automatically starts the labor time. If it is configured as End Timer, when the WO switches to that status, labor time finishes automatically.