---
title: "Mobile - How to synchronize information? ( Technician)"
slug: "1724150995"
tags: ["Technicians"]
updated: 2026-07-22T14:45:06Z
published: 2026-07-22T14:46:01Z
canonical: "help.ila.cegid.com/1724150995"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ila.cegid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mobile - How to synchronize information? ( Technician)

- [x] PT
- [x] ES

---

When the user accesses Valuekeep CMMS, he does not have data, to get them it is necessary to synchronize them. When entering the app for the first time, the data will be automatically synchronized in Background.

To synchronize the data, you must access: **Menu → Synchronize**. The data to be synchronized is divided in 3 areas:

- Work
- Assets
- Support Tables

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---

## Synchronize Work

The work order synchronization can be performed by the synchronization menu or by pressing the synchronization icon above the app.

On the synchronization menu, when selecting the Work option, the following data will be synchronized:

1. Work orders
2. State transitions
3. Labor report
4. Consumption report
5. Other costs report
6. Task verification report
7. Downtimes
8. Failures
9. Meter values
10. Monitoring values
11. Consent

---

## Synchronize Assets

On the synchronization menu, when selecting the Asset option, the following data will be synchronized:

1. Locations
2. Equipment
3. Tools
4. Routes

For each option, the corresponding access levels are downloaded.

If any asset change is detected since the last synchronization, the asset is synchronized.

After the synchronization, the result is presented:

1. If it is a positive result, it presents the number of assets synchronized for each type.
2. If it is a negative result, it specifies that there was an error synchronizing.

---

## Synchronize Support Tables

On the synchronization menu, when selecting the Support Tables option, the following data will be synchronized:

1. Workshop
2. Unit
3. Parts
4. Priority levels
5. Work order types
6. Operating states
7. Entity states
8. Justification
9. Justification Types
10. Employees
11. Maintenance plans
12. Task verification
13. Misc Costs
14. Misc Cost Types
15. Currency
16. Scheduling Labor Costs
17. Failure Type
18. Meters
19. Monitorings
20. Access levels
21. Criticalities
22. Brands
23. Models
24. Asset Families
25. Requisition Types
26. Mobile Report

On the synchronization process, you must consider the following:

1. The synchronization process only returns the reports that were changed.
2. After the synchronization, the result is presented.
3. If it is a negative result, it specifies that there was an error synchronizing.
4. If it is a positive result, it presents the number of data synchronized for each type.