--- title: "Mobile - How to access the Valuekeep Requester CMMS app? (Requester)" slug: "1724150989" tags: ["Requester"] updated: 2026-07-22T14:43:47Z published: 2026-07-22T14:44:24Z canonical: "help.ila.cegid.com/1724150989" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.ila.cegid.com/llms.txt > Use this file to discover all available pages before exploring further. # Mobile - How to access the Valuekeep Requester CMMS app? (Requester) - [x] PT - [x] ES --- To access the Valuekeep Requester CMMS, before entering the app, you must accept the request you've been sent. Roles supported on the Valuekeep Requester CMMS app: 1. Root - Administrator 2. Requester - Requester 3. RequestsManager - Requests Manager If you have **Technician** or **Work Manager** as your main role, when entering the app, your role will be changed to the associated role with less access.Example 1: 1. User: 1. Associated roles: 1. Administrator 2. **Requester** 3. Technician 2. Default role: 1. Technician When entering the app, the **Technician** has no access to the app, so the role will change to **Requester.**Example 2: 1. User: 1. Associated roles: 1. Administrator 2. **Requests Manager** 3. Technician 2. Default role: 1. Technician When entering the app, the **Technician** has no access to the app, so the role will change to **Requests Manager.** Example 3: 1. User: 1. Associated roles: 1. **Administrator** 2. Technician 2. Default role: 1. Technician When entering the app, the **Technician** has no access to the app, so the role will change to **Administrator.**