---
title: "Mobile - How to change the status of requests? (Requester)"
slug: "1724150968"
tags: ["Requester"]
updated: 2026-07-22T14:43:44Z
published: 2026-07-22T14:44:24Z
canonical: "help.ila.cegid.com/1724150968"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ila.cegid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mobile - How to change the status of requests? (Requester)

- [x] PT
- [x] ES

---

To change the state of a Request, follow these steps:

1. On the Dashboard, select the option "**Requests**" or select the option "**Requests**" on the menu. On the Requests list, select the request you wish to change;
2. On the request view, select the state.
3. The list of possible states to change is presented.
4. Select the state which you want to change the request to;

When changing states, you must consider the following:

1. To undo the changes performed, before synchronizing, click on the arrow at the right of the state.
2. If the state transition performed needs to be justified, a pop-up is presented;
3. If the state selected is a state with no changes possible, you will no longer be able to access the state list.

State transition justification - If the state transition performed needs to be justified, a pop-up is presented. On the justification dialog box, there are the following fields:

1. Justification – This is automatically filled in if there is a default justification;
2. Justification type – This is automatically filled in if there is a default justification type associated to the justification selected. This field is only available after selecting the change justification;
3. Notes – free text;

All fields can be filled in, but one of the fields is mandatory: Justification or Notes