--- title: "How to view the technician's dashboard?" slug: "1723559150" tags: ["Dashboards"] updated: 2026-07-22T14:50:20Z published: 2026-07-22T14:51:04Z canonical: "help.ila.cegid.com/1723559150" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.ila.cegid.com/llms.txt > Use this file to discover all available pages before exploring further. # How to view the technician's dashboard? - [x] PT - [x] ES --- The technician's dashboard allows them to track the work orders assigned to them, as well as the key metrics related to their completion. The dashboard is divided into: - Management dashboard; - Operational dashboard. --- ## Management dashboard The management dashboard displays metrics related to the technician's activity in the current year. In this section, you can view: - The number of work orders assigned to the technician; - The status of the work orders assigned to the technician; - The number of work orders whose SLA expires today. --- ## Operational dashboard The operational dashboard displays a list of work orders assigned to the user, organized by time period. The records are organized into the following categories: - **Older**: work orders existing as of the start of the current week; - **This Week**: work orders scheduled for the current week; - **Next Week**: work orders scheduled for next week; - **Future:** work orders scheduled for periods beyond next week. Work orders are assigned to different categories based on the **Expected Date** field.