--- title: "How to view the admin dashboard?" slug: "1723559149" tags: ["Dashboards"] updated: 2026-07-22T14:50:20Z published: 2026-07-22T14:51:04Z canonical: "help.ila.cegid.com/1723559149" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.ila.cegid.com/llms.txt > Use this file to discover all available pages before exploring further. # How to view the admin dashboard? - [x] PT - [x] ES --- The maintenance manager can always be up-to-date with the state of the company's maintenance by accessing the initial dashboard that displays data, tasks and indicators. There are two types of dashboard on this page: the **management dashboard** and the **operational dashboard.** --- ## Management Dashboard In the management dashboard you can find various information. **Management indicators accompanied by their respective charts:** **Requests** Total number of requests created on the current year is presented (except canceled). Allows filtering by: - **Year**: total number of requests per month vs. previous period; - **State**: total number of requests per state; - **Type**: total number of requests per request type. **Preventive** Total number of preventive maintenance events expected for the current year is presented. Allows filtering by: - **Year**: total number of preventives per month vs. previous period; - **Execution**: number of preventives Planned vs. Executed, per month. Previously, we present the execution percentage.The % of execution is calculated as follows: (total number of events executed/total number of events (annual))*100. **Work Orders** Total number of work orders for the current year (the canceled WOs are not included). Allows filtering by: - **Year:** total number of work orders per month vs. previous period; - **State**: total number of work orders per state; - **Type**: total number of work orders per work orders type. **Service Level Agreement (SLA)** SLA compliance percentage (excluding canceled work orders). Allows filtering by: - **Year**: percentage of work orders compliant with the SLA per month vs. previous period; - **Type**: percentage of work orders compliant with the SLA per work order type vs. previous period. **SLA Indicator (overall compliance)** - **What it measures**: the percentage of WOs that met the SLA in the current year (**cumulative** figure from the beginning of the year through the current month) and the change compared to the previous year; - **How to calculate (formula)**: SLA % = (no. of WOs that met the SLA / total no. of WOs considered) x 100; - **Rules for including WOs in the indicator**: - Only consider WOs with a **filled-in****SLA start date**; - Exclude WOs in the **canceled** status; - **Conditions for a WO to meet the SLA**: - It meets the SLA if the **SLA end date** is entered and is earlier than the **expected end date**; - If the **SLA end date** is not entered, it meets the SLA only if the **expected end date** is earlier than the **current date**. **Average Response Time** Average response times to the work orders on the current year. Allows filtering by: - **Year**:  average response times in hours per period of the current year; - **Type**: average response times in hours per period of the current year per work order type; **1. Approval Time Indicator** - ****What it measures**:** tempo entre a criação da OT e o momento em que a OT passa pela primeira vez para um estado que permite atribuições. - **Fields/References:** - Date the WO was created; - **Ready for Assignment At** = the date of the first transition to a state that allows assignments; - **How to calculate (formula)****:** Approval time = Ready for Assignment At - Date of creation; - ****Rules for including WOs in the indicator**:**only consider WO with the **Ready for Assignment At** field filled in; **2. Opening Time Indicator** - ****What it measures**:** the time between the first transition to a state that allows assignments and the first transition to a state that allows work registration; - **Fields/References:** - **Ready for Assignment At**; - **Ready for Work At** = date of the first transition to a status that allows for the registration of work; - ****How to calculate (formula)**:** Opening time = Ready for Work At - Ready for Assignment At; - ****Rules for including WOs in the indicator:**** only consider WOs with the **Ready for Assignment At** and **Ready for Work At** fields filled in; **3. Execution Time Indicator** - ****What it measures**:**the time between the first transition to a status that allows work registration and the end date of the WO's SLA. - **Fields/References:** - **Ready for Work At**; - SLA end date; - ****How to calculate (formula)**:** Execution time = SLA end date - Ready for Work At; - ****Rules for including WOs in the indicator**:** only consider WOs with the **Ready for Work At** and **SLA end date** fields filled in. **Costs** Total number of costs for the current year (includes labor costs, material consumption and misc. costs.). Allows filtering by: - **Cost**: total de costs per period of the current year per cost type; - **Type**: total costs per work order type of the current year vs. previous year; - **Year**: total costs per current year vs. previous year. **Insights area with relevant information on the organization:** **Preventive Maintenance** Number of preventive maintenances approved whose projection end date is expected on the next 30 days. **Work Orders** Number of WOs that are pending to close for more than 30 days, that is, that are on the predecessor state configured as final state for more than 30 days. **Down Time** The number of locations, tools, and equipment that have a down time record with a start date of over 7 days and that do not have an expected end date. --- ## Operational Dashboard The operational dashboard displays various data such as: - **Requests Due**: total number of requests in a state other than "final" or "cancelled" without an associated Work Order; - **Events Due**: total number of preventive maintenance events without an associated Work Order; - **WOs Due** : the total number of WOs that are unassigned and not yet completed or cancelled. Each of the above is divided into 4 sections: - **Older**: corresponds to all records until the beginning of the current week; - **This Week**: corresponds to all records of this week; - **Next Week**: corresponds to all the records of the next week; - **Future**: corresponds to all records to follow next week. The filter used to match each record with its corresponding field is the Expected Date filter.