---
title: "How to configure mobile extensibility in the backoffice?"
slug: "1723138853"
tags: ["Settings"]
updated: 2026-10-20T16:35:19Z
published: 2026-10-20T16:35:19Z
canonical: "help.ila.cegid.com/1723138853"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ila.cegid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to configure mobile extensibility in the backoffice?

- [x] PT
- [x] ES

---

Mobile extensibility allows you to use work order custom attributes in the Valuekeep Technician app.

> [!NOTE]
> Extensibility is available in the [Universe](https://www.cegid.com/ib/pt/produtos/programa-gestao-da-manutencao/) plan.

---

## View the extensibility rules

In mobile extensibility, the following rules apply:

- Extensibility only applies to **custom attributes** in **work orders**;
- Attributes cannot be edited in the mobile app;
- Only the following attribute types are allowed:
  - ShortText;
  - Text;
  - LongText;
  - Memo;
  - Phone; URL;
  - Email;
  - Boolean;
  - Number;
  - Decimal;
  - Percentage;
  - Date;
  - DateTime;
  - Entity Search.

---

## Configure extensibility

To configure mobile extensibility, follow these steps:

1. Go to **Settings | General | Companies;**
2. Create a company or select an existing one;
3. Enable custom attributes:
  - When creating a company, first click on the **+** icon, next to the General tab, and select the **Settings** extension;
  - For an existing company, click on **Edit**. In the **Settings** tab, in the **Technician CMMS** section, select the **Enable Custom Attributes** option.
4. Click on **Save**.

---

## View the unsupported features

The following features are **not supported** in the Valuekeep Technician app:

- Editing custom attributes in the **New Work Order** option;
- Validation rules;
- Default value assignment: **value from another attribute** and **another attribute value**;
- **Autocomplete** type field;
- **Enumerable** and **money** attribute types;
- Custom attributes classified as required.