How to record an asset's downtime?

An asset can become unavailable for a period of time.

To record the down time, follow these steps:

1. Go to Assets | Equipment, Assets | Tools or Assets | Locations;

2. Select the equipment, tool or location;

3. Click on Operations and select the Report Down Time option;

4. In the list of down time records, click on Create;

5. Fill in the details;

6. Click on:

   • Save and New, to save the record and start a new record;

   • Save, in the arrow next to the Save and New button, to save only the record.

When recording down time, the following rules apply:

• The end date must always be later than the start date;

• The total hours cannot be greater than the difference between the end date and the start date;

• When the record is saved, if it implies the immediate unavailability of the asset or location, the asset or location is marked as unavailable;

• If the Apply to Children field is active, the down time is recorded for all descendant assets;

• You can only edit the record if it is associated with a work order or a request.