---
title: "How to view and change WO state transitions?"
slug: "1723138735"
tags: ["Work"]
updated: 2026-07-22T15:02:46Z
published: 2026-07-22T15:03:01Z
canonical: "help.ila.cegid.com/1723138735"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ila.cegid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to view and change WO state transitions?

- [x] PT
- [x] ES

---

A work order is created in an initial state and, until its completion, it goes through different states. It is possible to **consult the transition history** and, if necessary, **change the respective dates**.

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## View state transitions

Technicians and maintenance managers can view **all the statuses** that the work order has gone through.

To do so, you must follow these steps:

1. Go to **Work | Work Orders**;
2. From the list displayed, select the **work orde**r you want to view.;
3. Click on the icon;
4. View the desired information.

---

## Change the dates of state transitions

It is possible to change the dates of the state transitions of a WO. To do so, follow these steps:

1. Go to **Work | Work Orders**;
2. From the list displayed, select the desired **work order**;
3. Go to **Operations | State Transitions**;
4. Change the transition date.

When changing the dates of state transitions, the following aspects must be taken into account:

- The change in state transition dates affects the start and end dates of the SLA;
- State transition dates:
  - Must be **later** than the work order date;
  - Must be **equal to** or **earlier** than the current date;
  - Must respect the chronological order.

 If the work order has **associated requests**, the changes must also take the following aspects into account:

- The **state transition dates for the request** will be updated according to the work order workflow configuration;
- The **SLA start and end dates for the request** will be updated according to the work order workflow configuration.