---
title: "How to value a credit note that posts quantities?"
slug: "1602862897"
updated: 2026-07-30T07:47:12Z
published: 2026-07-30T07:54:25Z
canonical: "help.ila.cegid.com/1602862897"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ila.cegid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to value a credit note that posts quantities?

- [x] PT
- [ ] ES
- [ ] AO
- [ ] CV
- [ ] MZ
- [ ] ST
- [ ] GW

- [x] Professional
- [x] Executive
- [ ] Public Sector
- [ ] Omnia
- [ ] Evolution

---

On the sales flow, there are situations that require to issue**credit notes** and, consequently, **record goods****returned** by customers.

In the cases where the credit notes are configured to move stock, it is important to consider that, when recording the returns, they will **impact the item unitary cost valuation**.

The credit notes record can be performed using the **financial reversal** or **Ad Hoc**, and the stock valuation is different according to the process used.

---

## Financial document reversal

When a credit note is created using the document reversal/credit feature, the items valuation is performed to the **document unitary cost** that moved the goods.

If the reversal is performed on an invoice, and the guide moved the goods, the valuation used will be one from the **guide**.

---

## Ad hoc

On the Ad hoc **process, there is no direct link** to a financial document present on the app. This way, when a credit note is not created by the reversal/credit mechanism, there is no direct link to a document. In these cases, the calculated unitary cost is the one on the column "Average C. Price".

By default, the system fills in this field with **the cost at the document accounting date.** However, it is considered as a manual cost, like in the cases where this field is manually changed.

This way, even if later there are changes to the item unitary cost in dates previous to this document and the cost at the date of the document is already different, the document valuation will not be changed, since it is relative to a manual cost.