---
title: "How to integrate with the Dott marketplace?"
slug: "1595504687"
tags: ["Sales"]
updated: 2026-11-10T12:22:18Z
published: 2026-11-10T12:22:18Z
canonical: "help.ila.cegid.com/1595504687"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ila.cegid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to integrate with the Dott marketplace?

- [x] PT
- [ ] ES
- [ ] AO
- [ ] CV
- [ ] MZ

- [x] Professional
- [x] Executive
- [ ] Public Sector
- [ ] Omnia
- [ ] Evolution

---

Dott is the first online general marketplace in Portugal, which provides a **broad audience** to your organizations' products. The Dott app (available in the [V10 App Store](https://apps.primaverabss.com/ERPV10/apps/DOTT4V10)) allows to manage the businesses in Dott in a **completely integrated way with the ERP Primavera** and all other company sales channels.

---

## Requirements

- You must have a license of the module eCommerce Connectors. See all information [here](https://apps.primaverabss.com/ERPV10/apps/DOTT4V10);
- You should be a **market trader registered in Dott**. **Note:** Any user with an active contract can subscribe the eCommerce service for free for 14 days, with up to 10 documents integrated with an active sales channel (Dott, Shopify, etc.).

---

## Integrate with the Dott marketplace

To integrate with the Dott marketplace, follow these steps:

**Step 1: Add app**

1. Access the [App Store](https://apps.primaverabss.com/ERPV10/apps/DOTT4V10) with the ERP access credentials; **Note**: You can access it by using the browser (desktop/mobile) or the ERP in **Marketing & Sales | General | APPs**;
2. Search “Dott”;
3. Click **Add**;
4. Select the subscription you wish to integrate with;
5. Click **Add** again.

To remove the app, simply access the App Store again and click **Remove**.

**Step 2: Set up app**

We recommend performing the app configuration inside the ERP in **Marketing & Sales | General | APPs | eCommerce**, because that is the only way we can ensure the service is being continuously monitored and that the data is being immediately updated.

We remind you that you can only have **a company per integration** and that for each integration there is a different configuration, and all companies marked as **active and productive** are available.

In the Dott app, you can only use the following document types:

- **Order Type**: includes all documents of the order type (for example, ECL) with no automatic settlement and that allow the use of one-time customers;
- **Return Type** (NC, for example): includes all documents of the Stock/Transport type (for example, PDV) with no automatic settlement, no connection to stock, and that allow the use of one-time customers.

Besides those requirements, **the series used in documents must have included VAT**.

To set up the Dott app, follow these steps:

1. Access **Marketing & Sales | General | APPs**;
2. Select the option **eCommerce**;
3. Select the subscription where the app is installed;
4. On the Dott tab configuration screen, fill in the requested fields according to their needs and previous configurations;
5. Activate the option **Create Buyer as Customer**, if you wish the V10 to automatically create the customer files (with the tax ID and Channel name) in an order, instead of using a one-time customer;
6. Copy to field **Dott Access Token** the code assigned during the Dott onboarding. This code will allow to communicate between the two apps. If in doubt, contact Dott to get this token;
7. Select who you would like to receive email notifications of the app (new orders, returns, etc.);
8. Click **Save**.

Finally, you should copy the app URL to your Dott backoffice to set up the catalog and offer feed.

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